May 2009 – Present
Young Global Leader, World Economic Forum (WEF)
May 2008 – June 2012
Partner, Advisory Services, PricewaterhouseCoopers, Middle East
- Global Leader: Education and Not for Profit
- Leader: Strategy Practice, Middle East
- Leader: Government and Public Sector Consulting (2008-2010)
- Member: Middle East Leadership Team (PwC ME)
- Key Clients: Saudi Arabian General Investment Authority (SAGIA), Ministry of Presidential Affairs (UAE), Qatar Foundation, Executive Office of HH Shaikh Mohammed bin Rashid Al Maktoum (Dubai), UAE Prime Minister Office, Saudi Commission for Tourism and Antiquities, Royal Commission Of Jubail and Yanbu (KSA), Department of Finance (Government of Sharjah), Dubai Customs, Abu Dhabi Accountability Authority, Abu Dhabi Executive Council, Ministry of Interior (UAE), AbuNayyan Group (KSA), Qatar Leadership Center, Arabian Gulf University, Abu Dhabi University, Young Arab Leaders, Australian College of Kuwait.
Sept 2005 – May 2008
Executive Dean, Dubai School of Government, UAE
Research Fellow, Kennedy School of Government, Harvard University, USA
In cooperation with Kennedy School of Government, Harvard University (USA) and Lee Kwan Yew School of Public Policy (Singapore), Dubai School of Government is a regional institution for public sector research and education. Responsibilities include:
- Strategy and partnership development for the Dubai School of Government
- Executive Education: Develop and managed the Executive Education function (over 4 million USD in revenues in first year from the MENA region)
- Development: Raised over 2 Million AED in private sector contributions
- Research Fellow: Research & teaching on Strategy, Policy & Performance Management in the Public Sector
Senior Advisor, Prime Minister Office, Federal Government, United Arab Emirates on Government Modernization and Strategy Development
Jan 2007 – May 2008
Strategy Advisor, Executive Office of HH Sheikh Mohammed Bin Rashid Al Maktoum, Dubai, United Arab Emirates
- Strategy and policy analysis for economic and social development of Dubai
- Project Director, Strategic Projects: Mohammed Bin Rashid Al Maktoum Foundation, Dubai, UAE and Center for Arab Philanthropy
Aug 2004 – Sept 2005
Director of the Government Performance Department
Prime Ministry, Government of Jordan
Reporting to the Prime Minister, and as part of the Jordanian Public Sector Reform program. Responsibilities include
- Led the development of the National Agenda 2020 for Jordan (economic and social development strategy and policies)
- Develop and manage Government Strategy and Performance Measurement system
Feb 2002 – Aug 2004
Head, Government Policy & Strategy
Executive Council of Dubai Government (Local Government Cabinet), Dubai, UAE
Responsibilities included:
- Develop and manage Dubai Government Strategy and Performance Management system for Government Excellence
- Policy Management (development, review) to the Executive Council
- Design and develop strategic projects including:
- Dubai Institute of Human Resource Development (Dubai Government Training arm): in coordination
with CMPS, Cabinet Office, UK and Singapore Civil Service College - Mohammed bin Rashid Leadership Development Programme
- Arab Strategy Forum 2004: Program Director
Jan 2001 – Jan 2002
Research Fellow, Center for Business Performance
Cranfield School of Management, Cranfield University, Cranfield, UK
- Research focus: strategy and performance management .
- Coordinating the Industrial collaboration network (Business Performance Roundtable)
- Executive education and applied research for sponsoring organizations including Department of Trade and Industry (UK), DHL, Bank of Scotland, BT Cellnet, and Arla Foods.
May 1999 – Dec 2000
Research Associate. European Center for Total Quality Management (ECTQM)
Bradford School of Management, UK
- Teaching MBA and Executive MBA classes on Operations Management. Applied research for sponsoring organizations (SABIC, Unilever, Eastman Chemical, MCB University Press, and the Productivity and Standards Board (Singapore).
Jan 1995 – Jan 1996
Quality Management Consultant. Team International, Jordan.
- Advisory projects for ISO 9000 certification.
- Part of WS/Atkins International team for Upgrading the Electromechanical Manufacturing Sector in Jordanian industries.